Furniture, appliances, mattresses, anything that leaves on a truck
One system instead of five.
The register, the delivery calendar, the leads book and the store's own text line. Built for stores where selling is the easy part and the delivery is the hard one.
No price list. A conversation, then a quote for your store.
Live counts from the store that runs on Backroom, Sep 16, 2026.
What it replaces
Five things you pay for. One that does it.
A point of sale that thinks everything leaves in a bag
Deposits, balances owing, delivery fees, special orders
The delivery whiteboard and the notebook by the phone
The sale carries its own day, driver and truck
Three phone calls to book one delivery
They pick their own day from a text, and watch the truck come
Texts from four personal phones
One store number, one thread per customer
Walk-ins who leave and are never heard from again
Logged in ten seconds, followed up on its own
A payroll spreadsheet and an evening in QuickBooks
Payroll ready for the bookkeeper, the books posted once a day
What it pays for
Money the store is already losing.
98 of 353
Quotes go by text and are accepted with one tap. Sent, accepted, then rung in a single step. No paper, no second visit to sign anything.
147 asks
The review ask goes the morning after every delivery, on its own. A happy reply gets the Google link. An unhappy one becomes a job for the owner, not a public review.
Every missed call
Texted back within the minute, from the line they rang. An unknown caller lands on the leads board instead of vanishing.
On the tag
The monthly payment prints on the price tag. Worked out on the after-tax total, so the bigger ticket is answered before anyone asks.
$50 and $50
Give fifty, get fifty, claimed by the salesperson at the counter. The friend's comes off the sale, the referrer's waits as credit on their next one. Off until you switch it on.
The product
One sale, three sides.
The counter, the customer, and the owner at the end of the day.
Deliveries
Three pieces sold. Two in stock. One on a container.
The ordinary Tuesday that turns a normal point of sale into paperwork.
What is here goes out today. On its own trip, on the same order.
One receipt, one balance. Nothing refunded, nothing rerung.
One of three delivered says so on the board, on the truck and on the customer's page.
Why it works
Every rule in here has a date on it.
Each one is something that went wrong on a real floor, and the rule that exists now because of it.
11:40 at night
A delivery moved late lit up a customer's phone at 11:40 at night. Nothing automatic goes out while the store is shut now, worked out from the hours you already keep.
“I'll stop by tomorrow”
The system read the word stop and unsubscribed her from everything. Opt out matches the whole message now, the way the carriers actually require.
Mid conversation
An automatic text landing in a live back and forth reads like nobody is listening. They wait while the line is busy, and go once it is quiet. Held, never dropped.
Order 5074
An exchange done as a refund plus a new sale archived the original under its own replacement. An exchange is one document now. One receipt, one order, and every report already knows how to read it.
42 sends, 1 reply
The third follow-up text got one reply out of forty two. The ladder was cut to two, and the second one carries the goodbye, so it ends on a courtesy.
Boring where it should be
The parts you notice only when they are wrong.
Texts and calls on the store's line, on the desk phones and in the app. A missed call becomes a lead.
Receipts, quotes, booking pages and payment pages wear the store. Backroom is a line in the footer.
One balanced entry a day into QuickBooks, protected two ways so a retry can never post it twice.
Products, customers and past sales come over from Lightspeed or a spreadsheet.
Hours, overtime and stat pay worked out from the clock, so fixing a punch fixes the pay.
Seven real days are walked in a browser before a release ships. A change the screen does not show counts as a failure.
Works with · Helcim · Shopify · Lightspeed import · Telnyx · Google reviews · QuickBooks
Talk to sales
Tell us about your store.
There is no price list on purpose. Every store sells and delivers differently, so we look at yours first, show you Backroom running on a store like it, and quote after the call.
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